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Introduction
blenqish.com website ("Website") is Internet based content and e-commerce portal headquartered at Vimal Enterprises, RAJPURA, Punjab. 140401.
Use of the Website and/or App is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. BLENQISH at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of BLENQISH products you agree to be bound by the Terms & Conditions.
User Account, Password, and Security
Use of the Site and/or App is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site and/or App only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.
You will receive a username and password for your account upon completing the Website's registration process, or alternatively you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify BLENQISH of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. BLENQISH cannot and will not be liable for any loss or damage arising from your failure to comply with the above mentioned guidelines or maintain security of your account.
By using website, you agree not to host, display, upload, modify, publish, transmit, update or share any information that:
iii. is harmful to minors, harassing, blasphemous defamatory, obscene, invasive of another’s privacy; or
By registering to our website, you agree to receive marketing and promotional communication from BLENQISH via SMS, WhatsApp, email, and any other form of notification(s).
Limited instances where we may share your personal information include:
When we have your consent. This includes sharing information with Facebook when you’ve chosen to link it to your BLENQISH account or publish your activity on BLENQISH to your wall.
We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. In addition, some of the information we request may be collected by third party providers on our behalf.
If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or BLENQISH; or to detect, prevent, or otherwise address fraud, security or technical issues.
We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
We may also share aggregated or non-personally identifiable information with our partners or others. For example, we may tell a business using BLENQISH how many people viewed any product or category of products or even most popular sold brand from our website, most searched color etc.
Product use & services
The products and services available on the web Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
It is advised that consumers with allergies should always read a product's ingredient statement before use
Pricing and offer information
BLENQISH strives to provide accurate product and pricing information, however errors may occur.
Prices and availability of the products and services provided or offered on the site and/or app are subject to change without prior notice and at the sole discretion of company
Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant
Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice
Terms and conditions of Freebies.
Payments
Mode of payment - Payments for the products available on Site and app may be made in the following ways:
- UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
- Online payments are instant payment options and recommended to ensure faster processing of your order.
- Cash On Delivery option is available for limited areas only.
All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. BLENQISH is not responsible for any breach of information, or inappropriate transactions.
Shipping/Delivery policy
Confirmed orders will be shipped within 1-2 working days. Once shipped, they'll be delivered to you within 2-7 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability and courier partner’s delivery time & location.
In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.
Customers are advised not to accept tampered or damaged shipments.
Always make an unboxing video. In case of damage or missing items, it helps us assist you quickly.
Cancellation of unusual orders
There may be certain orders that BLENQISH cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to ship your order.
You can cancel your order within 30 minutes of placement on our website. Go to "Orders" and select "Cancel". After 30 minutes, cancellations aren't possible as the order will be processed and invoiced.
Refunds for cancelation of unusual orders
Refunds are processed in a maximum of 15 days from the date on which blenqish.com receives returned goods. You can file the return/exchange only in case of damaged/missing/wrong product. In case of prepaid order through Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 3-5 working days.
In case of cash on delivery orders ,we will initiate a bank transfer against the refund amount against the billing details shared by you or via UPI transfer. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
Privacy Policy
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of BLENQISH’ Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him. The Privacy Policy details can be viewed at our Privacy Policy Document.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
BLENQISH
Customer Delight Team |
support@blenqish.com
Phone: +91 81469-11055
Time: Mon - Fri (10 AM to 6 PM)
Address : Vimal Enterprises, Punjab. 140401
Copyright and Intellectual Property
All information displayed, transmitted or carried on BLENQISH is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by BLENQISH. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at blenqish.com.
If you have any questions regarding these Terms and Conditions, please email us at support@blenqish.com
Terms and Conditions for FAQs-
- Offer valid on select products.
- Cannot be clubbed with another offer.
- Complimentary gifts (GWP) will not be applicable with this offer.
- Offer is applicable only on specific collection page.
- IMP: While products listed under our clearance section are perfectly safe for usage they maybe within 12 months of the expiry of the recommended shelf life. You are requested to factor in the same while planning your purchase. Thank you for shopping with us!
At BLENQISH.com, we ONLY stock authentic products. All our items are genuine and are sourced directly from the manufacturer or from their authorized distributors. Prior to shipping, we do several levels of rigorous quality checks, hence eliminating any chances of counterfeit products.
All our products are tested still we recommend you to do a patch test before using any product.
If you have any concerns about the authenticity of any of the items you have purchased from us or are considering purchasing, please contact us directly by emailing us at support@blenqish.com and we shall be happy to address your concerns.
Returns policy
BLENQISH offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 7 days of its delivery. You can file the return/exchange only in case of damaged/missing/wrong product. Kindly note that parcel unboxing video is mandatory. You have to raise a return/replacement within 48 hours from the date of delivery.
Special instructions for reverse pickup: The reverse product will be assigned within 24-48 hours and the product will be picked in another 2-4 working days.
After the product is picked along with the packaging box, we will initiate a refund after carefully examining it once received.
Note: If it is a case of replacement, it is subject to the availability of stock. In case that a replacement may not be available, we will refund you the amount as per invoice .
The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.
In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.
A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.
Returns will not be accepted under the following conditions:
Terms and conditions of Freebies.
Refunds Policy
Refunds are processed in a maximum of 15 days from the date on which blenqish.com receives returned goods. In case of prepaid order through Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 7-10 working days.
In case of cash on delivery orders ,we will initiate a bank transfer against the refund amount against the billing details shared by you or via UPI transfer. This process will be completed within 7-10 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.
Cancellation policy
An order can be cancelled only if has not been shipped yet. In case you change your mind, you can cancel the product within 2 hrs of order placement. You can send us an email on support@blenqish.com with reasons of cancellation or call us at +91 8146911055 (Mon - Fri: 10 am to 6 PM), and we will help you in cancelling the order.
Once you request the cancellation of item(s) in your order, it will take us a maximum of 24 hrs to cancel the order. You will be notified of the same by email.
In such cases, the order will be canceled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse (Applicable only in the case where you have raised the cancelation request within 2 hours of order placement)
Note: Any single product in the set/combos cannot be replaced or returned.
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